Resolve disputes faster,
privately, and cost-effectively
Mediation is a guided conversation that helps people move from conflict to workable agreement—without the cost, delay, or publicity of litigation. It’s confidential, future-focused, and owned by the parties.
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End2End Strategic Consulting offers professional civil, commercial, workplace, and property mediation across South Africa—online or in-person.
Why choose mediation?
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Fast & cost-effective – typically completed in a single day or a short series of sessions.
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Confidential & “without prejudice” – speak openly; proposals can’t be used later in court.
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You stay in control – you decide if, when, and how to settle; no decision is imposed.
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Future-focused – we explore interests, options and objective criteria (not just positions).
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High satisfaction – well-run mediations resolve most matters and improve understanding.
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Do you need assistance?
Mediation in South Africa:
What the law expects:
From 22 April 2025, the Gauteng Division of the High Court introduced mandatory mediation for civil trial matters. If you’re litigating in Gauteng, mediation is no longer a “nice to have” — it’s a required step on the road to trial.
The Legal Landscape:
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High Court (nationwide): Rule 41A. Parties must say early if they’re willing to mediate and keep that under review; courts can factor your stance into costs.
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Gauteng High Court add-on: No civil trial should progress without engaging the Directive & Mediation Protocol steps (timelines, roles, reports).
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Magistrates’ Courts: Court-Annexed Mediation (CAM) is available with standard DoJ forms and process.
How End2End makes you compliant — and gets you to a deal faster:
We run a court-ready, business-savvy process that satisfies the rules and maximises settlement chances.
Before you file / early case stage
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Rule 41A strategy session and notices (willing/unwilling)
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Suitability triage and issue-narrowing memo
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Choosing the correct track (Gauteng Protocol, private, or CAM)
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If you’re in the Gauteng High Court
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Full Protocol roadmap (deadlines, responsibilities, reporting)
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Pre-mediation submissions kept lean and persuasive
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Registrar/roll compatibility and timing guidance (we don’t give legal advice)
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On the day of Mediation
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Confidential joint sessions + private caucuses
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Option generation, reality-testing and risk framing
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Focused drafting to lock in clear, implementable terms
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Paperwork we handle
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Mediation Agreement (process, confidentiality)
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Rule 41A notices / confirmations and brief position statements
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Settlement Agreement suitable for signature or to be made an order of court (via your attorneys)
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Post-mediation confirmation/report where required by the Protocol or court
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What “good” looks like under the Gauteng Protocol
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Engage early and in good faith; mere box-ticking is frowned upon.
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Stay within timelines; trial dates/roll steps can be affected by mediation status.
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Document sensibly; quality over quantity wins (and saves costs).
How it works
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Intake & preparation
We meet each side (together or separately) to understand goals, constraints, and decision-making authority. We’ll also agree ground rules and logistics (venue/online). -
Admin / opening
A short “admin session” sets process, confidentiality, and roles. Participants may make brief statements to frame priorities. -
Guided conversations
We use joint sessions and private caucuses to surface interests, reality-test options, and craft proposals—facilitative at core, with evaluative touches only by agreement. -
Agreement
Agreed terms are documented on the day for signature (or converted to a settlement order where appropriate). -
​Time & format:
Half-day or full-day; online (Zoom/Teams) or in-person.
Remote formats remain efficient and effective.
What do we mediate?
Your one-stop business mediation facilitation
Contracts
Quickly defuse deal and delivery disputes so cashflow and relationships survive, such as:
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Payment plans
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Scope/variation resolution
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Delivery/quality protocols
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Milestone & SLA resets
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Termination or reset terms
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JV unwind/restructure
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Confidentiality & IP undertakings
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Settlement agreement drafting
Workplace & Employment
Resolve people issues discreetly so teams can perform and trust can rebuild, such as:
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1:1 and team mediations
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Relationship repair/grievances
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Performance conversation frameworks
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Return-to-work plans
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Exit/settlement agreements
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“Without prejudice” meetings
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Manager–employee coaching
Construction & Infrastructure
Keep projects moving despite claims and change orders, such as:
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Delay/disruption claims
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Variations & EOTs
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Defects/punch lists
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Payment certs & retentions
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Subcontractor flowdowns
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Final account close-out
Shareholder & Partnership
Protect enterprise value while resolving ownership and governance friction, such as:
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Founders/partners charter
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Roles & decision rights
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Dividend/retention frameworks
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Exit/buy-out terms & valuation
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Deadlock mechanisms
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MOI/partnership alignment
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Board conduct norms
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Standstill & comms plans
Professional Services & Fees
Untangle scope, quality, and fees so both sides can close the file professionally, such as:
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cope clarification
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Acceptance criteria
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Fee adjustments/staged payments
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Write-off/credit talks
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Client–advisor comms reset
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Joint technical clarifications
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Matter closure terms
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Use-of-work permissions
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Technology & Software
Resolve delivery, IP, and service disputes without derailing roadmaps, such as:
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Scope & backlog changes
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Uptime/SLA breaches
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Licensing & IP use
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Data & privacy concerns
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Acceptance criteria
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Support handover terms
Property (Body Corporate / Landlord–Tenant / Neighbour)
Restore quiet enjoyment and fair cost-sharing without drawn-out litigation, such as:
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Levy/arrears plans
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Maintenance/defects schedules
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Rules/house policy clarity
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Noise/nuisance boundaries
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Parking/common-area use
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Deposit/exit conditions
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Rent review/escalation terms
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BC–owner dispute protocol
Organisational & Public–Private
Create workable compacts among departments, suppliers, and communities, such as:
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Multi-stakeholder facilitation
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Service level compacts
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Escalation paths
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Dispute boards (set-up/chair)
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Change control protocols
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Community engagement frameworks
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MOUs
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Post-mediation check-ins
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Mining & Resources
Balance safety, production, and community obligations, such as:
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Off-take & supply terms
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Contractor performance
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HSE commitments
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Community compacts
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Access/wayleave issues
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Rehabilitation plans
Our Panel of Certified Mediators
A high-calibre team of Senior Counsel and Advocates, subject matter experts on our panel, brings top-tier gravitas and real-world results . All our mediators are accredited through the Association of Arbitrators (Southern Africa) NPC and the Society of Mediators (UK). We combine deep litigation pedigree with best-practice mediation to resolve complex disputes quickly, confidentially, and in line with South African rules (incl. Rule 41A and the Gauteng Protocol).
Who is on the panel?
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Senior Counsel (SC): seasoned courtroom advocates who bring sharp issue-framing, risk reality-testing, and settlement crafting in complex, high-value matters.
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Advocates: experienced trial advocates and lawyers with strong commercial instincts and the calm to quickly and cost-effectively unlock stalemates.
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Specialist Subject Matter Experts: London-trained, facilitative mediators who designs the process, keeps momentum, and ensures best practice and compliance in South Africa.
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What does this give you?
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Depth on demand: the right mix of evaluative insight (when invited) and facilitative neutrality.
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Sector fluency: construction, property, partnerships/shareholders, tech & IP, finance, professional services, public–private, workplace.
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Court-ready process: Rule 41A and (where applicable) Gauteng Protocol-aligned documentation and cadence.
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Momentum & closure: focused preparation, disciplined sessions, and crisp settlement drafting.
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How do we assign your mediator?
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Conflict check & brief scan (48-hour turnaround where possible).
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Panel match by dispute type, personalities, and timetable.
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Approach confirmation (purely facilitative or with limited evaluative input by agreement).
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Engagement pack (mediation agreement, checklist, timeline).
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When we co-mediate
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Complex/multi-party matters
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Technical disputes (construction, IT, finance)
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High-stakes relationship cases (founders, boardroom, long-term contracts)
Co-mediation pairs the Lead Mediator with an Advocate or Senior Counsel to balance process control and subject-matter challenge.​
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How we work
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Impartial & independent: strict neutrality; no outcome interest.
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Confidential: “without prejudice” process and secure document handling.
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Informed choice: parties agree the role and level of mediator input.
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Efficient: lean submissions, targeted sessions, clear next steps.
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Ethical practice: international best practice, local rules compliant.
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Ready to book?
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Tell us your timelines, decision-makers, and any court dates. We’ll propose the best mediator configuration and a streamlined plan to get you to “yes”.
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Contact us
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