Book your first free consultation with us via info@end2endsc.co.za for a face-to-face or virtual discussion of your requirements.

We will then engage with you to assess how we will assist and agree on a way forward.

These sessions are obligation free.

We ensure the success of our consulting projects through a combination of industry best practices, the ASCM SCOR model, and our unique FulcrumSC & CiX Method. Our approach is holistic, focusing on sustainable performance gains and measurable results.

We specialise in a wide range of industries, including, amongst others, manufacturing, mining, telecommunications, retail, healthcare, and logistics. Our expertise allows us to tailor our consulting services to meet the unique needs of each sector.

Change Management is a structured, intentional approach that prepares, equips, and supports individuals and teams through transitions. It reduces resistance, accelerates adoption, stabilises performance, and increases the likelihood that your investment delivers measurable value.

In today’s volatile environment, transformation fails not because of strategy gaps—but because people are not taken along the journey.

Our approach to change management involves a systematic process that includes assessing the current state, defining the desired future state, and developing a roadmap to achieve the transformation. We work closely with your team to ensure successful implementation and adoption of new processes.

Your approach is grounded in:

• Industry-specific practices rather than generic models.

• Behavioral drivers, using frameworks such as PROSCI, COM-B and SCARF to shift mindsets.

• Integrated operating model alignment across processes, systems, capability, and culture.

• Practical tools and enablement, not theoretical training.

• Measurable adoption and sustainability, tracked through dashboards and change KPIs.

It’s not change “theory”—it’s change embedded into operations.

We work across the full spectrum of organisational change, including:

• Digital and technology implementations

• Operating model redesign

• Supply chain transformation

• Process optimisation and standardisation

• Strategy rollouts

• Leadership development and culture change

• Organisational restructuring and transition management

If people need to think, work, or behave differently—this is where we excel.

Immediately. Change Management is most effective when integrated from project inception—not when issues appear later. Early involvement ensures:

• Stakeholder alignment

• Risk and resistance mitigation

• Capability readiness

• A communication and training roadmap

• Stabilisation of operations post-go-live

Late involvement often means higher costs and avoidable delays.

Deliverables may include:

• Stakeholder impact assessments

• Behavioral and readiness assessments

• Change strategy and roadmap

• Change risk register

• Communication plans and assets

• Training needs analysis and capability uplift plans

• Leadership alignment and coaching

• Change networks and governance structures

• Adoption dashboards and sustainability metrics

• Post-implementation support and reinforcement plans

Success is tracked through adoption, utilisation, proficiency, and business outcomes.

Typical indicators include:

• Speed of transition and stabilisation

• Reduction in resistance or rework

• Process compliance and behavioral shifts

• KPI improvements (cost, productivity, service levels, cycle time, etc.)

• System usage metrics and error rates

• Stakeholder sentiment and engagement

• Achievement of ROI and performance uplift

Yes—our work integrates:

• FulcrumSC™ (Align – Discover – Improve – Engage – Sustain)

• CiXMethod™ (Capability-in-Execution for real behaviour change)

• PROSCI, SCARF, COM-B, ADKAR (where relevant)

• Leading industry frameworks (supply chain, operations, digital adoption)

All frameworks are adapted to your sector and organisational context.

Leaders determine whether change is adopted or resisted.

They must:

• Role-model new behaviours

• Communicate consistently and credibly

• Remove barriers

• Reinforce accountability

• Support their teams emotionally and practically

Where leadership commitment is weak, transformation slows or fails.

Duration depends on the scale and complexity of the project.

Typical timeframes:

• Small change: 4–8 weeks

• Moderate change: 3–6 months

• Large transformation: 6–24 months

The goal is not speed alone—it is sustainable adoption.

We treat resistance as data, not defiance.

Approaches include:

• Targeted stakeholder engagement

• Active listening and mapping root causes

• Behavioral nudges

• Leadership coaching

• Skill upliftment and confidence building

• Reinforcement and stabilisation tactics

Resistance usually reflects fear, capability gaps, or poor communication—our frameworks address all three.

Absolutely. The highest risk window is post-go-live.

We assist with:

• Hypercare and performance monitoring

• Corrective actions

• Embedding new routines and behaviours

• Capability reinforcement

• Lessons-learnt and sustainability planning

This is where long-term value is either cemented—or lost.

Our practice spans:

• FMCG, manufacturing, retail, logistics

• Public health and pharmaceuticals

• Financial services

• Mining and petrochemicals

• Hospitality and QSR

• Digital and technology

• Public sector and state entities

• Higher education and skills development

The differentiator: industry-specific operating realities shape our approach.

Because without Change Management:

• Projects overspend

• Timelines slip

• Adoption lags

• Employees disengage

• Benefits are never realised

• Performance deteriorates

With Change Management:

• Adoption accelerates

• Risks reduce

• Leaders align

• ROI improves

• Employees transition confidently

• Business performance stabilises faster

It’s not a cost—it’s a value multiplier.

Three simple steps:

1. Discovery Session – We understand your context and goals.

2. Impact & Readiness Assessment – We identify barriers, enablers, and risks.

3. Change Roadmap – We define the journey, roles, timelines, and success measures.

Once aligned, we partner with you through execution and reinforcement.

A Supply Chain Strategy Sprint is a rapid, intensive, insight-driven process that defines the organisation’s strategic priorities, improvement levers, capability gaps, and performance roadmap. It enables leaders to move from complexity to clarity in weeks, not months—ensuring the organisation is aligned behind a targeted, industry-relevant supply chain strategy.

Because today’s environment demands speed, adaptability, and pragmatism, not long theoretical analyses.

A Sprint provides:

• Faster decision-making and execution alignment

• Insight-driven prioritisation

• Focused investment and resource allocation

• Clear KPIs linked to value and performance

• Immediate actions that create momentum

• A blueprint that is actionable—not a shelf document

The value lies in time-to-impact.

• Deep sector expertise across Africa and global markets

• Practical operating experience—not academic consulting

• Integrated strategy + capability + change approach

• Rapid delivery without sacrificing depth

• Tools, templates, and methodologies that teams can use immediately

• Clarity, alignment, and execution built into the design

This is strategy with real-world traction.

The Sprint follows a structured five-step approach:

1. Context & Landscape Assessment - Drivers, risks, disruptions, trends, and operating realities.

2. KPI Definition & Performance Baseline - Current state performance, value drivers, and benchmarking.

3. Gap & Inefficiency Identification - Process, technology, data, capability, service, and cost gaps.

4. Best Practice Selection - Industry-proven solutions aligned to your operating environment.

5. Strategic Prioritisation & Roadmap - Clear priorities, implementation steps, success measures, and quick wins.

This ensures the strategy is anchored in evidence, not opinion.

The Sprint delivers a robust strategic pack, including:

• Context assessment (internal + external drivers)

• Industry-relevant maturity assessment

• Defined strategic priorities

• Key performance indicators (KPIs) and value levers

• Gap analysis and root causes

• Functional and cross-functional improvement roadmap

• 12-month implementation blueprint

• Change and capability uplift requirements

• Strategic risks and enablers

This ensures the strategy is executable from Day 1.

Typical challenges include:

• Fragmented or siloed supply chain activities

• Unclear priorities and performance expectations

• Inefficient cost structures and operational bottlenecks

• Lack of visibility and data-driven decision-making

• Overwhelmed leaders who need clarity quickly

• Misalignment between strategy, processes, and people

• Poor execution due to lack of structure or ownership

The Sprint turns these barriers into actionable strategic direction.

The core session runs for 2–3 days with executive leadership, depending on the client’s needs.

However, the full engagement may include:

• Pre-session walkthroughs and assessments

• Structured post-implementation reviews

• Leadership coaching and ongoing transition support

The depth and duration are tailored to organisational expectations and readiness.

Participants normally include:

• CEO or business head

• Supply Chain leadership

• Operations, Finance, and Commercial leaders

• IT/digital leaders

• HR or Change leads

The session works best when decision-makers and influencers are present to drive alignment.

Only minimal preparation is required from participants.

However, pre-session preparation enables significantly better outcomes.

Clients may be asked to provide:

• Performance KPIs

• Process overviews

• Pain points and constraints

• Organisational objectives

• Data available for baseline analysis

End2End guides the preparation to ensure the session is efficient and strategic.

Outputs typically include:

• A clear supply chain strategic direction

• Priority value levers and focus areas

• Defined KPIs and success indicators

• Clarified roles, responsibilities, and ownership

• High-level operating model implications

• A practical, sequenced roadmap (30/60/90 days + 12-month plan)

• Quick-win actions that start immediately

• Risks, enablers, and required capabilities

All outputs are consolidated into a professional strategic pack.

Post-session support is fully customisable. Options include:

• Progress check-ins (monthly or quarterly)

• Implementation reviews and performance tracking

• Transition coaching for leaders

• Change management support

• Capability development programmes

• Alignment workshops for extended teams

Clients choose the level of involvement based on internal capacity and expectations.

Yes. End2End provides ongoing advisory and implementation support, which may include:

• Establishing governance and decision-making structures

• Designing KPIs and dashboards

• Facilitating cross-functional alignment

• Supporting operational changes

• Upskilling teams on best practices

• Embedding behavioural and cultural shifts

Execution support ensures the strategy becomes operational reality, not a document.

1. Schedule a discovery call

2. Define scope and expectations

3. Confirm participants and pre-session inputs

4. Conduct walkthroughs or assessments (if required)

5. Facilitate the 2–3 day executive session

6. Provide outputs and agree next steps

Within one week, your organisation can have a clear supply chain strategic direction and an aligned leadership team.

Depending on scope, it can include:

• Planning & forecasting

• Procurement & sourcing

• Logistics & distribution

• Inventory management

• Warehousing

• Transportation

• Manufacturing / operations

• Order-to-cash

• Customer service

• Data, systems, and digital enablement

• Supply chain governance

• Human Resources, skills and competencies

• Financial management

• Sales and marketing

The approach is end-to-end.

It draws from SCOR only where relevant. The core of the Sprint is:

• Industry-specific best practices

• Practical consulting methodologies

• Operations excellence and behavioural insights

• Digital, data, and visibility enablers

• Financial impact analysis

The Sprint is SCOR-based; it is business-practical and sector-aligned.

The SCOR™ Journey is a structured transformation approach that uses the ASCM Supply Chain Operations Reference (SCOR™) Framework to:

• Assess current performance

• Identify improvement opportunities

• Standardise processes

• Strengthen capability and governance

• Build a roadmap for operational excellence

It provides a common language, process structure, and performance framework for your entire value chain.

Supply chains today must navigate volatility, complexity, and intense customer expectations. SCOR™ helps leaders:

• Create end-to-end visibility

• Benchmark performance against global best practice

• Build repeatable, scalable processes

• Improve cost, service, speed, and resilience

• Align cross-functional teams around the same standards

It remains the most comprehensive and globally recognised supply chain process framework.

A typical SCOR™ Journey consists of:

• Executive alignment & strategy context

• SCOR™ training and capability uplift

• AS-IS process and performance assessment

• Gap and root cause analysis

• Design of the TO-BE process architecture

• Definition of key KPIs and enabling practices

• Prioritised improvement roadmap

• Change management and governance alignment

• Implementation support and sustainability planning

The depth depends on your organisation’s ambition and maturity.

Timeframes vary based on scope, but typical durations include:

• SCOR™ Training: 1–3 days

• Assessment & Diagnostics: 3–6 weeks

• Process Design & Roadmap: 4–10 weeks

• Implementation Support: Optional, ongoing

• Post-implementation review: 3–6 months after rollout

Your journey is customised to your constraints, pace, and internal capacity.

No. End2End provides SCOR™ capability uplift and onboarding at the start of the engagement so your teams understand:

• SCOR™ structure

• Process levels

• Performance attributes

• Enabling best practices

The journey is accessible to both experienced teams and SCOR™ beginners.

Clients typically experience improvements in:

• Service levels (OTIF)

• Forecast accuracy & planning stability

• Inventory optimisation

• Cycle times and lead times

• Operational cost efficiency

• Supplier and customer collaboration

• Governance and execution discipline

• Cross-functional alignment

The greatest benefit: a supply chain that is predictable, scalable, and performance-driven.

No. SCOR™ is fully scalable and applies to:

• Large and complex organisations

• Medium-size businesses formalising processes

• Fast-growing companies needing structure

• Public sector and healthcare supply chains

• Logistics and third-party service providers

Any organisation seeking disciplined maturity and operational excellence can benefit.

We adapt SCOR™ to your:

• Industry operating model

• Customer and product dynamics

• Systems and data maturity

• People capability and culture

• Strategic priorities and performance goals

Our approach blends SCOR™ structure with practical, industry-specific practices to ensure adoption and sustainability.

Training covers:

• SCOR™ process architecture (Plan–Order–Source–Transform

–Fulfil–Return–Orchestrate)

• Performance measurement framework

• Maturity and best practice models

• Practical application through case studies

• Hands-on exercises for mapping and analysis

It ensures teams can apply SCOR™, not just understand it.

SCOR™ changes how people work, decide, and collaborate.

We integrate change principles throughout:

• Stakeholder engagement

• Behavioral readiness assessment

• Communication and capability enablement

• Leadership alignment

• Post-go-live reinforcement

This ensures sustainable adoption—not just a redesigned process.

You can choose to:

• Implement with internal teams

• Use End2End for ongoing advisory support

• Request facilitation of governance and performance reviews

• Engage us for capability uplift and coaching

• Conduct a 3–6 month post-implementation evaluation

The level of support is client-driven.

End2End delivers a uniquely powerful SCOR™ experience based on:

1. Internationally Recognised SCOR™ Expertise

Our Lead SME, Jolanda Pretorius, was formally invited by ASCM to serve as a SCOR-DS Review Expert, a global recognition awarded to a select group of specialists shaping the future of the SCOR™ model.

This is a rare international accolade and positions End2End as a trusted authority in SCOR™-based transformation.

2. Deep operational experience—not textbook consulting

We integrate SCOR™ with decades of hands-on industry leadership across FMCG, retail, healthcare, manufacturing, logistics, mining, and public health.

3. Industry-specific integration

We embed SCOR™ alongside best practices that are relevant to your sector’s realities.

4. Structured yet practical transformation approach

Our methods ensure rapid adoption, not theoretical frameworks.

5. Capability uplift and behavioural enablement

We don’t just redesign processes—we equip teams to run them confidently.

6. Repeatable tools, templates, and governance models

Clients gain practical assets they can continue using long after the engagement.

7. End-to-end transformation partnership

From assessment to execution and sustainability, we support your full journey.

This combination ensures your SCOR™ Journey delivers measurable, lasting value and trusted global expertise.

1. Book a Discovery Consultation

2. Define maturity, scope, and objectives

3. Conduct SCOR™ capability uplift

4. Begin diagnostics and process mapping

5. Co-design the architecture and roadmap

6. Align on implementation support needs

Your SCOR™ transformation can begin within days.

The FulcrumSC™ CI System is End2End’s practical and scientific continuous improvement system designed to diagnose, design, stabilize, and scale improvement across the supply chain. It builds continuous improvement capacity through six phases: Aim, Load, Lever, Engage, Balance, and Calibrate, all powered by the SCiX Method™.

The FulcrumSC™ CI System improves supply chain performance by making work move faster, reducing mistakes, and increasing the number of orders delivered on time. It guides teams through a simple, repeatable system that starts showing results in weeks, not months.

The six phases of the FulcrumSC™ CI System are Aim, Load, Lever, Engage, Balance, and Calibrate. These phases are aligned with how work moves in the supply chain, ensuring a comprehensive approach to continuous improvement.

The SCiX Method™ is the methodology that powers the FulcrumSC™ CI System. It provides a structured approach to continuous improvement, ensuring that improvements are sustainable and scalable across the supply chain.

Results from the FulcrumSC™ CI System can be seen in weeks, not months. The system is designed to provide quick wins and build momentum for continuous improvement efforts.

We offer a variety of training programs, including in-house learnerships, accredited courses, and customised training solutions. Our programs are designed to enhance skills at all levels and tailored to your organisation's specific needs. Our accredited courses include APICS, ASCM, CIPS, DDI, and more.

We offer a variety of training programs, including in-house learnerships, accredited courses, and customised training solutions. Our programs are designed to enhance skills at all levels and tailored to your organisation's specific needs. Our accredited courses include APICS, ASCM, CIPS, DDI, and more.

Absolutely. We understand that each organization has unique requirements, and we offer customized training programs to address specific needs. Contact us to discuss how we can tailor our training solutions for your team.

We offer a wide variety of grou discount and we also offer customised engagements to suit your specific and unique needs.

Please contact us: info@end2endsc.co.za to arrange a explorative discussion.

Yes, we do. We offer in-house learnership facilitation for companies, customised to their industry and specific needs.

Please contact us at info@end2endsc.co.za to discuss your requirements.